Terms & Conditions

Terms & Conditions

Shipping Prices

NSW & VIC Standard orders $15.50/order. QLD standard orders $18.50. SA, NT & WA Standard Orders $24.95. Large orders may incur an additional charge.  Smaller items the price will be cheaper.

Once orders are received, they are processed, packed and shipped as soon as possible. Please allow between 3 up to 21 days for delivery. Express post is available, pricing varies on weight and post code.

Every effort will be made to ship your item as soon as possible.  If we have to especially order items in for you, you will be notified by email.

Conditions Of Delivery:

We deliver our standard and express post parcels via Australia post. Some parcels will require a signature therefore if possible someone must be present to accept the package. For this reason we recommend, if possible, to deliver to an address that will be manned during business hours.

If you have not received your goods within the 21 day period, please contact us as your parcel may be awaiting collection.

These postage prices are for delivery in AUSTRALIA only. Any other countries will be quoted a new postage price once order is received.

Stock Availability

We wish to mention to our online customers that our stock levels change frequently, therefore some lines may be available for a limited time for online purchase.  Some items may especially need to be purchased from suppliers and may take up to 21 days to be delivered.

Online Pricing & GST

All prices are in Australian dollars and include GST. All prices shown online are only valid online at the time shown.

Accepted Payment Methods

For online orders we accept Visa card, Mastercard or PayPal, AfterPay that are sent to us via post we accept cheque, bank cheque, money order & cash

Pre-Purchase Orders Online & In store

Where possible Bellewood Saddlery will submit your purchase on the next available weekly, fortnightly or monthly ordering system with the Supplier.  This however does depend on when our orders a submitted with different suppliers. If we are unable to fullfill your order and requirements, we are happy to refund you in full.   We will do our best to accommodate your order and keep you updated on the progress.

Our Returns Policy

If you wish to return an item because you have changed your mind, Bellewood Saddlery reserves the right not to offer a refund, however we are happy to provide you with an item exchange or store credit voucher. This is provided that the item is returned to our store within 14 days, is still in it is still original packaging, includes all instruction information, all accessories are included, is unworn/unused and in original condition. Please note that for exchange items you will be required to pay postage to and from Bellewood Saddlery.